Julian Housing Active Outreach

The Active Outreach Team’s work is based on ‘Assertive Outreach’ and ‘Strengths’ models of care - the work is flexible, longer term and more intensive.

There are six full-time workers, most of them Registered Mental Nurses or Social Workers. The team is funded primarily by Norfolk Social Services Department and Norwich PCT. One member of the team is a specialist Dual Diagnosis worker who works with individuals who have substance abuse issues, and provides training for the team and a link to Drug & Alcohol Services.

Referrals

Referrals for this service are accepted from Norwich Mental Health Social Workers and Community Mental Health Teams, and should be sent to:

Ben Curran, Active Outreach Team Manager

Tel: 01603 281757
E-mail: enquiry@julianhousing.org

Criteria for Support

All clients referred for support by the Active Outreach Team will be experiencing severe and enduring loss of mental health that impacts on their ability to sustain themselves in the community. They will also meet at least one of the following criteria:

	At risk from severe self-neglect

	Disengaged from statutory services

	Disengaged from family and community network

	Would benefit from a less formal environment

	At severe risk of relapse (where might this person be in X years time if a service isn’t offered?) Chaotic lifestyle

	Mental health has impacted on day-to-day living skills

	At risk in the community, either through their own behaviour, or severe harassment from others

The Active Outreach Team can also offer a helpful service to:

	Parents or carers

	Clients experiencing their first psychotic episode, when this is accompanied by a severe disintegration of life and social skills

What does the Active Outreach Team do?

	Provides an ongoing assessment through practical interventions

	Provides a proactive rather than reactive service based on client needs and wishes

	Attempts to engage client and significant others in a collaborative relationship. (Other services, family, neighbours.)

	Offers relapse prevention by identifying ‘prodromal’ signs, and providing more intensive support at times of increased vulnerability

	Helps to diminish chaos and increase stability

	Makes the client ‘visible’ to other services

	Explores options and increases choices for clients both within traditional services and the wider community

All work undertaken by the Active Outreach Team is rooted in evidence based practice for this type of support.

Download The Norwich Assertive Outreach Services Referral PDF

Download The Norwich Assertive Outreach Services Referral Form PDF